Patients often misplace their eScript repeats due to accidentally deleting the messages with their eScript links or because they're not familiar with how repeat tokens work.

We try to help by:

• Reminding patients to add their repeat tokens after a pharmacy visit.

• Suggesting that patients connect to their Active Script List (ASL) with their pharmacy's assistance, eliminating the need to manually add repeat tokens or new scripts.

When patients connect to ASL – a government-approved system providing a list of all active scripts – Scripty makes managing those scripts easier. Patients must register at their pharmacy to confirm their identity before granting them access to ASL. Note: Getting the ASL code from a Pharmacy does not lock the patient into that pharmacy.

For more information on ASL for pharmacies and patients, click here for pharmacies and here for patients.

If patients have accidentally deleted their scripts or if they're lost in their message history, linking their My Script List within Scripty can potentially recover those scripts. With MySL set up in Scripty, patients can no longer 'delete' scripts, thus reducing the likelihood of losing them.

Even if you can access a patient's Active Script List (ASL) as their prescriber, the patient themselves cannot view it on their phone without additional steps. For patients to see their scripts in Scripty, which includes receiving automatic updates, they need to activate ASL with a code typically obtained from a pharmacy.

You should discuss this with your prescribing software provider. Currently, it's understood that only pharmacies have added the functionality to generate the ASL activation code for patients. This is via their dispense software.

Great question! Both Scripty and MyHealth App offer ASL and eScript functionality, so they’re both great choices for managing your scripts. What sets Scripty apart is that it’s focus for managing eScripts, so it has richer script management features. You can send your scripts directly to your pharmacy, give them nicknames for easier ID, track when they’re about to expire or on their last repeat, & even organise scripts by family. Plus, Scripty provides more detailed info about your scripts.

Scripty is also small and fast, optimised for in-pharmacy use. It starts up quickly so you can queue up QR codes right when you need them, works offline and focuses on reliability so it’s always ready to go.

Some users have mentioned challenges with logging into My Health App, which we’ve approached differently in Scripty to make things easier. Both apps are built to the same set of conformance standards required by ADHA, so they meet strict guidelines for handling your information securely.

We encourage people to try both apps and decide which works best for them.

No, Scripty does not intentionally channel scripts to specific pharmacies or lock them into any pharmacy brand.

Scripty is great for the in-store experience where patients can use Scripty to display their script's QR code to any pharmacy for scanning.

Scripty currently facilitates online script orders to participating pharmacies, without any financial exchange.

Scripty is generously funded and skillfully developed by Oexa. Scripty leverages the robustness of Oexa’s Managed Intermediary product for eScript operations. Furthermore, Oexa lends its expertise to assist other vendors in creating apps that incorporate essential eScript functionality.

Essentially, Scripty serves as a leading example of an e-script app, showcasing excellence in managing eScripts and delivering an accessible solution that simplifies script management for the Australian community.

To learn more about on what we're working on, follow us on LinkedIn or check out our story.

No, there is no setup or integration required by the doctor for Scripty. The entire process is patient-driven. To get started, patients simply need to download the app and can then begin adding their eScripts directly from the SMS they receive. Doctors do not need to alter their current ePrescribing process.

No, patients are not required to connect to a pharmacy to use Scripty. They can fully utilise Scripty by adding eScripts via the SMS links they receive.

However, for those who prefer to have their scripts automatically updated and kept current within the app, obtaining a MySL code from a pharmacy is beneficial. This unique MySL code provides access to all active prescriptions. Importantly, while this grants the pharmacy permission to view their scripts, it does not lock patients into using that pharmacy exclusively. Patients retain the freedom to change this setting any time they choose within the Scripty app.

Yes, Scripty is a secure app that connects to the National ePrescribing Delivery Service, undergoing a rigorous conformance process adhering to security standards and protocols established by the Australian Digital Health Agency. You’ll find Scripty listed on the ePrescribing Conformance Register.

We maintain a record of their eScripts, including dispensed, canceled, or expired scripts, after they join Scripty. For their complete script history they may need to use apps like My Health Record.

No, Scripty uses the National ePrescribing Delivery Service for up-to-date eScripts and does not connect to My Health Record.

Scripty remains independent from pharmacy brands, not favouring any. While pharmacies do not need a direct connection to Scripty for essential functions, systems like their ordering or dispense system can offer additional patient convenience.