How do eScripts work?

 

When you get an eScript, each repeat comes with a unique token (that 14-20 alphanumeric code like 21XYZABC123456) and QR code. Here’s what happens:

 

1. Dispensing Your Medication: When you present your token at the pharmacy, the pharmacist uses it to dispense your medication. That token is then marked as ‘dispensed.’ 

2. Getting a New Token for Repeats: If you’ve got repeats left, you’ll receive a new token for the next one. The token might arrive via SMS or email from your pharmacy, or it could even be printed for you.

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Keep in mind: Scripty cannot automatically add in your next repeat in the app unless you connect to your Active Script List. If you don't connect to your Active Script List, you'll need to continue to add in your eScripts each time you get them via SMS or email.​

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But keeping track of these individual eScript tokens can get a little tricky – especially if you have multiple, that’s where Scripty steps in to help.

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We've also shared a post about eScripts here.

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How does eScripts work with Scripty?​

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1. Manual Entry

• Options to add eScripts manually:

  • Copy and paste the token into Scripty.

  • Tap the eScript link you receive, which opens Scripty to add it.

  • Use the 'Smart Import' feature to upload screenshots of your tokens.

• Benefit: Great for quick use or if you only have a few scripts to manage.

• Keep in mind: You’ll need to repeat this process for every new token.

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2. Active Script List​

• How it works: Link your Active Script List (ASL) to Scripty for automatic syncing. Your prescriptions and repeats update in real time without any extra steps.

• Benefits:

  • Time-saving and stress-free

  • Perfect for managing multiple scripts effortlessly

• Keep in mind: You'll need to ask a pharmacy to help link your ASL.

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Can Scripty automatically update my eScripts or add repeats?

 

Yes! Scripty can automatically sync your eScripts and repeats, but there’s an important step first. You need to link your Active Script List (ASL) or MySL to the app with help from your pharmacy. Once linked, Scripty can:

• Automatically manage your eScripts.

• Sync new repeats as they’re issued.

• Eliminate the hassle of manually tracking SMS or email tokens.

 

Keep in mind: Without this ASL connection, apps like Scripty cannot update your eScripts or handle repeats for you. You'd need to continue to add them in manually.

Why does my eScript say "Dispensed" even though I have repeats left?

 

An eScript token can only be used once. After the pharmacist dispenses the medication, that unique token (the 14-20 alphanumeric code) is ‘used up.’ A new token is then generated for your next repeat, which you’ll receive as an SMS or email (or a printout). The "dispensed" status on the used token shows that it has been fulfilled.

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What do I need to do to manage eScripts easier & automated?

 

Here’s how your eScript experience changes depending on whether or not you've linked your ASL to Scripty:

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Before linking to ASL in Scripty

Currently, your eScript management might look like this:

1. Receive an eScript token via SMS or email.

2. Manually add the token to the Scripty app.

3. Dispense the repeat at your pharmacy.

4. Receive a new token for the next repeat via SMS or email.

5. Manually add the next token to Scripty, ready for future use.

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After linking to ASL in Scripty

Once you've connected your ASL or MySL to Scripty, the experience becomes a game-changer:

1. After your script is dispensed, Scripty automatically updates to show your next repeat (if available)

2. No need to manually add eScript tokens anymore! The app takes care of syncing everything for you.

3. While you might still receive SMS with eScripts tokens, there’s no need to worry about them since Scripty keeps everything in one place.

 

By linking to your ASL, you save time and avoid the hassle of manually managing tokens.

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How do I get started?

To start enjoying these benefits, ask your pharmacy to help link your ASL or MySL with Scripty. Your pharmacy doesn’t need any special subscription or even specific knowledge about Scripty. They just need to help you set up access to your ASL. Once connected, Scripty takes care of the rest, keeping your scripts organised and updated automatically.

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You can learn more about ASL here or visit our support section if you still have questions.

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