The PBS Safety Net is one of the most useful things in the Australian healthcare system. It's also one of the hardest to keep track of. We say that with feeling, because some of the screenshots in this post are real scripts from our founders' phones. We use Scripty too. We hit the same things our users hit. So this post is part explainer, part real talk – on what the PBS Safety Net actually is, why the early supply rule trips so many people up, and what we're trying (and stil

So, you’re keen to get your scripts sorted with access to your set of scripts also known as Active Script List (ASL). Good on you! It’s honestly a game-changer for managing your meds. You download an app like Scripty, ready to go, and… wait, you have to actually talk to someone? specifically, a pharmacist to access your own information? We get it. In a world where you can order dinner, book a holiday, and even find a date without speaking to a soul, having to ask a human for

Every time you show your eScript QR code at a pharmacy, something happens that most people don't know about. Your mobile number comes with it. It's stored inside the script. When the pharmacy scans your QR code to dispense your medication, they capture your number. That's how the system works – and it makes sense, because that's how you receive your next repeat script. Your next script, when you need it. What happens to that number after that? That's where it gets interesting

If you've ever downloaded an app and been met with "Sign in with Apple" or "Sign in with Google" — you might have wondered: why can't I just create my own username and password? And does this mean the app is sharing my information with Google or Apple? The answer: no, it doesn't. In fact, it's actually the opposite. Here's what's really going on. First, what even is "Sign in with Apple/Google"? When an app lets you sign in using your Apple ID or Google account, it's using som